Book description
Everyone has felt bullied at some point in their lives, whether by a family member, childhood acquaintance, colleague, boss, or client. You know you have been bullied when you feel pressured, demeaned, and angered. You walked away from a negotiation feeling like you lost ground. You gave into demands and agreed to something that was not in your best interests. And you resented the way you felt. Negotiating with a Bully will teach you how to skillfully deal with bullies in different forms and environments. You’ll explore the mindset of a bully and understand the motivations and behavior so that you can gain an advantage over him or her. Negotiating with a Bully will give you the answers you need to become a more effective negotiator when you are confronted by a bully. You will learn how to quickly and easily: Recognize the tactics of a bully—before you yield ground in a negotiation. Employ an arsenal of negotiation strategies, including some you may have never considered using before. Plan a negotiation with a bully so that you feel prepared to tackle the situation. Interpret the body language of the bully—and his or her target—to better assess his or her intentions.Table of contents
- Cover Page
- Title Page
- Copyright
- Dedication
- Acknowledgments
- Contents
- Foreword
- 1: Recognizing Bullies
-
2: Body Language: Interpreting the Signals
- THE FACE
- THROAT
- HANDS
- TORSO
- FEET
- CONGRUENT BODY LANGUAGE
- ANTICIPATING BODY LANGUAGE
- SIZE MATTERS
- BODY LANGUAGE SIGNALS TO JUDGE EFFECTIVENESS OF NEGOTIATION
- OBSERVING FOR ESCALATION
- SUBDUING A BULLY
- SHOW OF FORCE
- MIND YOUR BODY LANGUAGE
- VERIFYING THE BULLY'S MINDSET
- SPEECH CLUES
- RESPECT OR DISRESPECT THROUGH BODY LANGUAGE
- BULLIES IN THEIR ENVIRONMENT
- IN CONCLUSION
- HOMEWORK
-
3: Strategies: Fighting Back
- PICKING THE RIGHT DEMEANOR
- INTERACTING VERSUS NEGOTIATING WITH A BUUY
- BULLYING BEHAVIOR VERSUS MISUNDERSTANDING
- STRATEGIES FOR BULLY TYPES
- CONFRONTING A BULLY DURING NEGOTIATION
- ESCALATION OF A NEGOTIATION
- WATCHING THE BULLY'S BEHAVIORAL CLUES
- STRATEGIES FOR COMBATTING BULLYING
- MISDIRECTION TO DISTRACT OR CONFRONT A BULLY
- SQUASHING BULLYING BEHAVIOR AT WORK
- ROLE-PLAYING AND THE BULLY'S POWER
- IN CONCLUSION
- HOMEWORK
-
4: Targeting the Vulnerable in the Workplace
- WHY CORPORATIONS AND INDUSTRIES ARE RIPE FOR BULLYING
- ANALYZE A WORK CULTURE BEFORE JOINING IT
- OTHER REASONS WHY PEOPLE ARE BULLIED
- BODY TYPES THAT CAN PREVENT BULLYING
- IDENTIFYING SUBTLE FORMS OF BULLYING
- NEGOTIATION STRATEGIES
- BEWARE OF BLOWBACK
- THE VALUE OF TEAMWORK
- UNDERSTANDING WHY PEOPLE ARE BULLIES
- USING LEVERAGE TO PREVENT BULLYING
- SUPPORT SYSTEMS
- BULLYING IN A NEGOTIATION
- ACKNOWLEDGMENT OF BULLYING
- IN CONCLUSION
- HOMEWORK
- 5: Costs: Pinpointing the Price of Bullying
- 6: Putting It All Together
- Notes
- Index
Product information
- Title: Negotiating with a Bully
- Author(s):
- Release date: June 2018
- Publisher(s): Career Press
- ISBN: 9781632658722
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