APPENDIX D

Management’s Chief Spokesperson’s Opening Remarks—Sample

First opening remarks. These should be made early on, before any proposal is handed across the table. The objective here is to be welcoming and aspirational, set the tone for bargaining, set big picture expectations, and acknowledge that concerns may exist. The primary audience members that you are speaking to are the employee members of the union’s bargaining committee.

Sample Opening Remarks for First Session

I think you all know me, but just to be sure, let me introduce myself. I’m [NAME AND TITLE] for the company. I’ll be management’s chief spokesperson. [NAME] and [NAME] will also be speaking from time to time as will probably each member of management’s negotiations team. ...

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