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Negotiation at Work by IRA G. ASHERMAN

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VI. Assertiveness

 

Defining Assertiveness

Objectives:

To define assertive and unassertive behavior

Time:

40 minutes

Group Size:

16 to 20, divided into small groups of four or five.

Materials:

Flip-charts, markers, and tape or pushpins for each group.

Trainer’s Notes:

This exercise is ideal for beginning a unit on assertiveness. See the following exercise for the definitions of aggressive and accommodating behavior.

Procedure:

Divide participants into small groups, and ask each group to define each of the following terms:

Step I

• Assertive behavior

 

• Aggressive behavior

 

• Accommodating behavior

 

Ask participants to be as specific as they can and to provide examples of verbal and nonverbal cues to each of these behaviors. ...

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