VI. Assertiveness
Defining Assertiveness
Objectives: |
To define assertive and unassertive behavior |
Time: |
40 minutes |
Group Size: |
16 to 20, divided into small groups of four or five. |
Materials: |
Flip-charts, markers, and tape or pushpins for each group. |
Trainer’s Notes: |
This exercise is ideal for beginning a unit on assertiveness. See the following exercise for the definitions of aggressive and accommodating behavior. |
Procedure: |
Divide participants into small groups, and ask each group to define each of the following terms: |
Step I |
• Assertive behavior |
|
• Aggressive behavior |
|
• Accommodating behavior |
|
Ask participants to be as specific as they can and to provide examples of verbal and nonverbal cues to each of these behaviors. ... |
Get Negotiation at Work now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.