VI. Assertiveness

 

Defining Assertiveness

Objectives:

To define assertive and unassertive behavior

Time:

40 minutes

Group Size:

16 to 20, divided into small groups of four or five.

Materials:

Flip-charts, markers, and tape or pushpins for each group.

Trainer’s Notes:

This exercise is ideal for beginning a unit on assertiveness. See the following exercise for the definitions of aggressive and accommodating behavior.

Procedure:

Divide participants into small groups, and ask each group to define each of the following terms:

Step I

• Assertive behavior

 

• Aggressive behavior

 

• Accommodating behavior

 

Ask participants to be as specific as they can and to provide examples of verbal and nonverbal cues to each of these behaviors. ...

Get Negotiation at Work now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.