CASE 3

Labels are a Self-Fulfilling Prophecy

TYPICALLY, we tend to equate the difficulties we face with the person we are dealing with. If we cannot get what we want, we often tend to attribute the fault to the personality traits of the other person (she is stubborn, he always needs to have things done his way, she cannot control her emotions, he is too competitive, and so on). Hence, so many books have been written on managing difficult people and conducting difficult conversations. Pointing a finger at the other person is certainly easier than admitting that the process is negatively impacted by our own shortcomings, perception errors, or flawed logic. The core of the issue is the inability to separate the people, including ourselves, from ...

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