Chapter 1
Introduction: How to Use This Book Effectively
What’s in This Chapter?
- Practical definition of negotiation
- Discussion of common issues in teaching negotiation skills
- Explanation of how to use this workbook most effectively
What Is Negotiation?
The term negotiation is defined as a means to reach mutual agreement through communication. As a way to handle differences, or opposing views, with the objective of achieving your goals, negotiation involves mastery of a set of skills, such as planning, questioning, using effective nonverbal communication, brainstorming, and evaluating needs. It is often necessary for an individual to experiment ...
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