Chapter 15: Order-to-Cash Transactions

Every company has something they think of as their sales (which makes up their Accounts Receivables (A/R)), even if they're a non-profit business. For this side of the business, we have the Order-To-Cash (OTC) transactions, including Opportunities, Estimates, Cash Sales and Sales Orders, Fulfillments, Invoices and Payments, and Returns and Credits. We tend to spend a good percentage of time in any implementation project working out the details of these transactions, so get ready for a longer-than-usual chapter.

In this chapter, we will cover the following topics:

  • Using Opportunities and Estimates before sales
  • Recording sales via Sales Orders and Cash Sales
  • Managing Item Fulfillments for sales, transfers, ...

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