4

Documenting the Organization’s Requirements

Understanding the users’ requirements is a critical first step toward completing any software product’s implementation. For a NetSuite implementation, we need to understand the organization’s business and people, as well as their business processes – how they’re similar to others in the same industry and how they might differ from the leading practices.

We’ll cover the following topics in detail in this chapter:

  • Understanding the organization’s industry
  • Understanding the organization’s business and people
  • Use case – differences between a wholesale distributor versus software companies
  • Gathering requirements and interviews
  • Documenting requirements

Now that you have a good idea of what a NetSuite ...

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