Network Know-How

The Collective Wisdom of the Internet

Any problem that occurs on your network has happened before to somebody else. You have an excellent chance of finding a description of the problem and instructions for fixing it someplace on the Internet.

This is where defining the problem carefully becomes important. If you're working with a Windows-based network, the Microsoft Knowledge Base at http://support.microsoft.com/ can be particularly useful; if Microsoft's technical support people have ever had to deal with a particular problem, they have probably included instructions for fixing it in the Knowledge Base. Similar resources exist for Macintosh networks and servers at http://www.apple.com/support, and for Unix and Linux systems in the Support sections ...