Network Management: Accounting and Performance Strategies

Chapter 17. Billing Scenarios

This chapter highlights how accounting and performance management technologies can be used for billing.

Merriam-Webster’s Online Dictionary defines the term billing as the “total amount of business or investments within a given period.” In the world of information technology, billing can be defined as the process in which a provider of a service creates an invoice to a customer, related to the usage of that service. In this case, a service provider can be a corporation that delivers internal services to employees, an ISP offering Internet access, a data center operator delivering hosting services, and others. A simple definition of billing is “Creating an invoice related to the use of infrastructure and services.” ...