Chapter 4. The Dimensions of Management

Many readers will be familiar with the story of the elephant and the blind men. It goes something like this: A group of blind men goes to the zoo to learn about elephants. Each man goes up to an elephant and touches a part of it. When asked to describe it, the first one responds, having felt its legs: “An elephant is like a group of trees.” The second one responds, having examined its trunk: “No, it’s like a snake.” The third one, having touched its ears, compares it to a large sheet of paper. Every one of the men is right from one particular point of view. However, only the combination of these different aspects ultimately reveals the complete picture.

Like an elephant for a blind man, network management ...

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