Special acknowledgments go to my good friend and the best editor, Chris Cleveland. His insight, abilities, and editorial comments take a rough manuscript and give it life beyond what a simple nerd was able to envision. I also want to thank John Kane for always listening.

Amy Moss, whom I have had the privilege and joy of knowing, is a great friend. Her understanding and friendship has been a joy to my family and I over the years. Amy helped me start this book and has been involved in every book I have written for Cisco Press, of which this was the last. Best of luck in the future, Amy; you will be missed!

As always, I would like to thank my technical editors, Matt, Amos, Cary, and Mark, for their friendship, insight, and awesome ...

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