Chapter 11. Network Troubleshooting Tools

Domain IV Objectives in this Chapter:

4.1

Given a troubleshooting scenario, select the appropriate network utility from the following:

 

4.1.1

Tracert / traceroute

 

4.1.2

ping

 

4.1.3

arp

 

4.1.4

netstat

 

4.1.5

nbtstat

 

4.1.6

ipconfig / ifconfig

 

4.1.7

winipcfg

 

4.1.8

nslookup / dig

4.2

Given output from a network diagnostic utility (for example, those utilities listed in objective 4.1), identify the utility and interpret the output.

4.3

Given a network scenario, interpret visual indicators (for example, link LEDs and collision LEDs) to determine the nature of a stated problem.

Introduction

Throughout this exam guide, we’ve talked about the fundamentals of network protocols and network operating systems. In this chapter, we’ll bring ...

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