Chapter 12. Network Troubleshooting Methodology
Domain IV Objectives in this Chapter:
Given a troubleshooting scenario involving a client accessing remote network services, identify the cause of the problem (for example, file services, print services, authentication failure, protocol configuration, physical connectivity, and Small Office/Home Office router).
Given a troubleshooting scenario between a client and the following server environments, identify the cause of a stated problem:
UNIX / Linux / Mac OS X Server
Given a scenario, determine the impact of modifying, adding or removing network services (for example, DHCP, DNS, and WINS) for network resources and users.
Given a troubleshooting ...