Troubleshooting in a Small Office/Home Office Environment

  • Given a troubleshooting scenario involving a small office/home office network failure (e.g., xDSL, cable, home satellite, wireless, POTS), identify the cause of the problem.

Today, networks aren't limited to businesses in office buildings. An increasing number of households have more than one computer, and in the same way that businesses have realized the advantages of networking computers together, so, too, have homes. In addition to the growing proliferation of home networks, more people are now working from home, further increasing the need for home-based networks. For these reasons, as a network troubleshooter, you are just as likely today to be spending time in people's homes troubleshooting ...

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