Chapter 7

Managing Email Retention

IN THIS CHAPTER

check Understanding why you should worry about email

check Deciding on an email retention policy

check Implementing an email retention policy

If you’ve paid even the slightest attention to the news in recent years, you know that email scandals frequently dominate the headlines. The private Clinton email server, the Democratic National Committee email breach, and the 2016 election/Russia connection are just a few examples of major scandals that involve missing or undisclosed emails. But the vast majority of email discovery issues never make the rounds of CNN, MSNBC, and Fox News. Most email scandals are played out on a much smaller and more private scale: An employee complains of a harassing or inappropriate email from the boss; a contractor claims that inappropriate business practices on the part of your company led to a missed deadline or cost overrun; a malpractice or liability suit comes down to an email trail that indicates that top executives knew about the error and tried to sweep it under the rug.

When such matters come up, you (the IT administrator) will likely be called upon to search through your company’s email repositories to find any ...

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