CHAPTER TWOassess yourself
We do not see the world as it is. We see the world as we are.
1. Why do extroverts have voicemail?
2. Why do introverts have voicemail?
1. To never miss a call.
2. To never answer the phone.
Identical actions can spring from divergent motivations. This point reminds us there is more to behavior than meets the eye.
I am often told the observation of action is proof of another’s motivation. This is never true. Inferences reveal only the observer’s bias. The reasons behind behaviors reveal intentions.