4.1. Troubleshooting Using the Appropriate Network Utility

There are many troubleshooting utilities built into the most common operating systems. Most of these utilities are based on the command line and are not obvious to the common user. As a network administrator, your knowledge of the existence and the proper use of these tools will set you apart from your competition. In this section, we will discuss and illustrate the proper use of the most common troubleshooting utilities.

4.1.1. Critical Information

Given a troubleshooting scenario, you should be able to select the appropriate network utility. This means that you should know the function and most common use of each of the main network utilities. In this section, we discuss each of these ...

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