Introduction

In this chapter I will address the foundations of a change leader’s role which involves caretaking and guiding change participants’ experience of the change work that is to unfold. Guiding involves directing change subjects along a journey of generative change from one state to another, whilst caretaking involves providing a safe and supportive environment for this process to emerge successfully. This means that change leaders must insist that the venues they plan to use as coaching containers are environmentally sound, psychologically safe and have a physical set-up that enables generative dialogue. Change leaders should not perceive these details as pedestrian, or factors that should be addressed by ...

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