Chapter 8. Conducting a Departmental Orientation

What’s in This Chapter?

  • Purpose and objectives of a departmental orientation program

  • Preparations for a new worker’s arrival in the department

  • Supervisor’s responsibilities throughout the employee’s first week on the job

The manager or supervisor plays a key role in the departmental orientation process. He or she usually is the first one to have contact with the new employee and so becomes the most influential person in developing the new employee’s attitudes and impressions. The supervisor is responsible for giving the new employee the tools and resources to be successful in the new position.

This chapter presents a highly individualized and customized departmental orientation plan. In addition ...

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