Chapter 14


What’s in This Chapter

• Twelve handouts in thumbnail format for reference

• Refer to Chapter 16 for instructions to download full-size handouts

Handouts comprise the various materials you will provide to the learners throughout the course of the workshop. The three workshops in this volume have been designed to be effective across many types of organizations and businesses. In most cases, the handouts and activities are generic enough to implement without customization. However, in some cases, it is especially important to customize the content. For example, Handout 12, which helps participants become familiar with the terms ...

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