What’s in This Chapter
• Why supervisory development matters
• What you need to know about training
• Estimates of time required
• A broad view of what the book includes
New first-line supervisors may be the most inadequately prepared employees for the most important job anywhere in the world!
Why inadequately prepared? New supervisors often come straight from being excellent workers at narrow tasks seldom related to people and go directly to a broad role of supervising numerous people with various skill levels. New supervisors go from doing the work to making sure ...