Preface
Tony Bishop (email: Tony.Bishop@Adaptivity.com)
Charlotte, NC

A Call to Action

Each of us has had at least one absurd work situation, be it an impossible deadline that sets up a team for failure, a pennywise–pound foolish decision, or some seemingly crazy business mandate. Poor decision-making processes sometimes appear more like the rule than the exception. Why do we find ourselves in these situations more frequently than we care to admit? More important, what can we do to avoid them?
Talk with any senior manager in IT about the state of their union, and they’ll be quick to point out that IT cannot continue as it has for the past two decades. No longer just back-office operations, IT now comprises a significant portion of what ...

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