Introduction
The 21st century marketscape of the telecommunications industry is undergoing substantial change, more so for service providers than for any other users of communication technology and services. A global technology infusion of IP, optical, and wireless mobility has presented new opportunities for the service delivery of data, voice, and video for communications and computing in real time—anytime, and anywhere. These and other technology innovations are creating a dynamic shift in the number of service substitutions now available across all provider segments. The future of telecommunications has already been inexorably changed, as next-generation network services are capable of reaching markets and customers worldwide. The world has ...
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