Next Level Virtual Training: Advance Your Facilitation

Following the Dynamic Principle of Engagement

Imagine you have joined a virtual training session on emotional intelligence. Your eyes scan the screen on your device to see who else has joined. You hear the producer welcome everyone, go over a few ground rules, and then introduce the facilitator. The facilitator at this point proceeds to provide a rather lengthy introduction about their own experience on the topic.

As slide sharing begins, you notice the first slide is quite text heavy. The facilitator says the purpose of this training is to learn how to manage emotions well when working with colleagues and customers. They proceed to drone on in ...