Evaluating and Innovating in the Virtual Space

It feels like a world ago. As a young teen, my high school driving instructor left our class speechless when he asked a single question: “Where should your focus be when you’re driving?” Our class eventually cobbled together an answer, which sounded something like “Where you are on the road?”

“No,” was his response.

We were stunned, and I’ll never forget his explanation. “Your focus shouldn’t be where you are … but where you’re going to be.” Ah, a trick question! We certainly wanted to take issue with this, but as 16-year-olds, we intuitively knew better than to argue with the only in-room, adult ...

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