Next Level Virtual Training: Advance Your Facilitation

Introduction

“I keep on making what I can’t do yet in order to learn to be able to do it.”

—Vincent van Gogh, artist

The year was 2000. The large financial organization I worked for had recently purchased a new web conferencing platform. I was a corporate trainer at the time and remember being amazed as I watched an IT colleague demonstrate how it worked. She showed us how real-time collaboration and communication was possible from anywhere, anytime. Later, my manager suggested this could be a way for us to connect remotely with field staff, train internal staff, and educate external customers. I began using the platform to train employees and customers, and presented on the technology at company conferences to showcase what was possible. As ...