Appendix B
Seven Things We Know for Sure at Cisco
Four years ago, the human resources team at Cisco set out to measure the world of work as carefully and reliably as possible. Since then, we have led a group of a dozen researchers and data scientists in exploring the characteristics of Cisco’s best teams, the relationship between attention and performance, the relative importance of team and company in our experience of work, and much more. Here are some highlights of what we’ve discovered so far.
1. The best teams are built on strengths.
We began by seeking to understand in detail what the best teams at Cisco look like. Our study, which we called the Best Teams Study, replicated studies done over the last twenty ...
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