Chapter 8Practice 4: Communicating Like Agents
I love what C. Northcotte Parkinson said about communication: “The void created by the failure to communicate is soon filled with poison, drivel, and misrepresentation.”1
Blanchard and Ridge
With unclear expectations, you don’t have the right to hold others accountable to violations they may not even be aware of.2
Patterson et al.
Introduction: Importance and Benefits of Communicating Like Agents
Do you enjoy working with highly motivated people but actually work with unmotivated people? Do you have trouble influencing others to want to act? If so, then Communicating Like Agents can help. Seriously considering how you communicate and represent others can profoundly ...
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