CHAPTER 2

Leadership Development:A Puzzle or A Problem?

Leadership is the art of getting someone else to do something you want done because he wants to do it.

—Dwight Eisenhower

A puzzle typically has a single answer; a problem has many possible solutions. So, do we see leadership and leadership development as a puzzle or a problem? If we see leadership as a puzzle, we’ll develop people who meet the needs of a single problem. We may think we’re being diverse, saying things like “Look, this puzzle has some straight-edge pieces and some middle pieces. Maybe we’ll even put some quirky pieces in there too, just to mix things up a bit.”

However you mix it up, a puzzle is still a puzzle. It has a right and a wrong answer. The pieces fit in their “right” ...

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