CHAPTER 11

Rose-Tinted View, or Interview?

In my country we go to prison first and then become President.

—Nelson Mandela

I love doing recruitment interviews. I’ve seen their benefits and found some great people along the way, some of whom have become enduring friends. However, I’ve also seen the downsides and wonder whether the interview is just an expensive method for looking at people through rose-tinted spectacles. It’s time to explore alternatives to the traditional one-to-one interview, or interview panel, so that you can consider the options.

Back in the day my employer at the time ran a one-week training course for its interviewers and the pass rate was around 50 percent, and so they clearly took it seriously and invested in it heavily. ...

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