Establish Metrics“Who is keeping score around here?”

As in many organizations, a project manager on my team is responsible for more than just delivery of a set of requirements that they or someone else may have gathered and documented. In this case, the project manager is responsible from the time someone has a bright idea about something we ought to be doing, to the time it’s delivered and creating value for the company. This opens the window quite a bit from the narrow responsibilities of simply delivering on the goals of the project. Instead, project managers are involved all the way from beginning and discovery to the end of deployment and ...

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