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No More Pointless Meetings by Martin MURPHY

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Appendix 1

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GROUP SESSION GUIDES

ISSUES MANAGEMENT SESSION

PURPOSE: Discuss and verify the purpose of the session, for example, to identify, resolve, and allocate for resolution all Critical Issues.

•  Explain your role as facilitator.

AGREEMENT: Establish the agreement.

DIFFERENCES: Explain the difference between meetings and workflow management sessions.

CONTENT AND PROCESS: Explain the terms content and process.

INFORMATION GAPS: Explain the nature and role of Information Gaps.

SPEED: Explain the role of speed in all workflow management sessions.

NO DISCUSSION: Explain the reason for a “no discussion” instruction.

•  Confirm that everyone in the group understands your instructions before you instruct them to start any task.

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