7
DEALING WITH CONFLICT
This final group of designs will provide a variety of tools for dealing with individual or team conflict. In conflict situations, trust is compromised in some way. These designs therefore require very little trust from the participants. In fact, two of the designs can be used in situations where zero trust exists. The other two designs require teams that have some low level of trust, so they can be used in most situations.
Conflict can sometimes arise unexpectedly, so two of our designs can be run as emergencies—where the facilitator decides in the moment that there is conflict that needs to be dealt with. They require no preparation and can be done in as little as 30 minutes.
Again, take time to familiarize yourself with ...
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