4 The Art and Science ofMotivating Conversation

First learn the meaning of what you say, and then speak.


After decades of service in the field, Peter Earnest returned to the United States to continue to serve at CIA headquarters in Langley, Virginia. One of his assignments was covering the Senate staff for the CIA on Capitol Hill, and he became friendly with Mike Epstein, a staffer on the Senate Oversight Committee. When two women joined the committee as fellow staffers, Epstein told them, “You have to meet Peter Earnest. He’s our main liaison to the CIA.” He brought the women to Langley, where Peter chatted with them and gave them a tour of the lobby. On the way back in the car, the two women were talking about their experience. Peter ...

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