Page654
M.3
MOCK TEST
MOCK TEST
17.
Which of the following can be termed as the ‘context’
of communication?
(a) An interference with message reception.
(b) Effective communication.
(c) Verbal and non-verbal responses to messages.
(d) A physical and psychological environment for
conversation.
18.
A person is more likely to use eye contact while:
(a) Listening
(b) Uninterested in communication.
(c) Speaking
(d) Interpreting
19.
Which of the following can help the most in enhanc-
ing the effectiveness of active listening?
(a) Developing apathy with the sender.
(b) Developing a system to minimize the noise in the
area.
(c) Paying attention ...

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