CHAPTER8

Statistics

CHAPTER AT A GLANCE

•   Statistics for Management: Concept, Measures of Central Tendency and Dispersion, Probability Distribution—Binominal, Poison, Normal and Exponential

•   Data Collection and Questionnaire Design

•   Sampling—Concept, Process and Techniques

•   Hypothesis Testing—Procedure; T, Z, F, Chi-square tests

•   Correlation and Regression Analysis

•   Operations Management—Role and Scope

•   Facility Location and Layout—Site Selection and Analysis, Layout—Design and Process

•   Enterprise Resource Planning—ERP Modules, ERP implementation

•   Scheduling; Loading, Sequencing and Monitoring

•   Quality Management and Statistical Quality Control, Quality Circles, Total Quality Management—KAIZEN, Benchmarking, Six ...

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