NunaSacha: A Facility Redesign in the Ecuadorian Andes1

1 Professors Verónica León, Daniel Merchán, Ximena Córdova and Research Assistant Carla Tejada of Universidad San Francisco de Quito (USFQ College of Engineering) prepared this case in collaboration with Professor Giuseppe Marzano (USFQ Business School). The authors would like to thank Paula Crespo (USFQ) and the CTT-USFQ office for their valuable assistance throughout the project. This case is based on a field project carried out by the authors and has been developed solely as a basis for academic discussion; it is not intended to illustrate effective or ineffective practices. The authors have disguised names and other identifying information to protect confidentiality.

Verónica León B. ...

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