Supporting Cooperative Work

This chapter explains how the support of cooperative work processes can be integrated seamlessly into the T&M approach. We first discuss some background to better understand the concept of computer-supported cooperative work, and then introduce several cooperation models, showing how they can be implemented by T&M concepts.

The T&M approach focuses on workplace applications. This usually means a distributed system both in a technical and a domain-related sense. When looking at the support for distributed work in current software systems we will mostly find it on a technical level. There a few explicit cooperation mechanisms. But cooperation has rarely become an integrated part of the application system.

This chapter ...

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