ABBREVIATIONS AND GLOSSARY

For a glossary of over 1,000 IT management terms, see the AXELOS Common Glossary: www.axelos.com/glossaries-of-terms.aspx

Also see the ISACA interactive glossary: www.isaca.org/Pages/Glossary.aspx

Agreement   Preferred word for contract
AHP   Analytic hierarchy process
Approach   See method
Attribute   The list of requirements, criteria or ‘attributes’ are the yardstick to measure candidates on the weighted attribute matrix
Basis of decision   The set of criteria applied to select the most appropriate candidate
BATNA   Best Alternative To a Negotiated Agreement
BCC   Blind carbon copy
BI   Business intelligence
CAD   Computer aided design
Candidate   The combination of one solution (software ...

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