Chapter 3
Communicating through Channels and Private Chat
IN THIS CHAPTER
Deciding between channel versus chat conversations
Creating and managing group chats
Formatting and reacting to messages
Setting up a buddy list
As noted elsewhere in this minibook, the ease of communication among colleagues is an essential feature of Teams. That communication takes two main forms: channel conversations and private chats.
In Teams, a conversation occurs in a channel and is a threaded list of individual messages that appear in the Posts tab of a channel. Conversations help to transform a group’s old-style of communication — from email and chat apps — into centralized, organized, and strategic locations for easy access and searching as a team performs its duties over its life cycle. This approach is an efficient way to track messages from everyone.
A private chat takes place through the Chat app on the app bar and is useful for ad hoc, one-on-one, or group chats that don’t belong within a Team. The basic feature is identical to other chat tools like Skype for Business, Slack, IRC, AOL Instant ...
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