Chapter One

A Tsunami of Technological Transformation

The Internet and its complementary technologies—particularly smartphones and tablets—have been the biggest cultural tsunami to hit the world since the steam engine brought about the industrial revolution in the mid-nineteenth century. Billions of people are now connected to each other, as well as to a seemingly inexhaustible supply of gossip, entertainment, news, music, films, TV and more. In a scant 25 years, we've gone from a world in which few had heard of emails to one in which even people living in the barest of shanties are wired in. And in the time, it probably took you to read the last paragraph, eight million emails and two million messages were opened, 300 000 posts were liked ...

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