CHAPTER 14: INCIDENT INVESTIGATION, NON-CONFORMITY, CORRECTIVE AND PREVENTIVE ACTION (CLAUSE 4.5.3)

Summary of requirements

  • Establish a system to record, investigate and analyse incidents in a timely manner.
  • Establish a system to take effective corrective and preventive actions for actual and potential non-conformities.
  • Conduct a risk assessment prior to implementing corrective or preventive actions, if these actions involve new or changed hazards.
  • Ensure changes are made in the OH&S documentation (where required) as a result of corrective and preventive actions.

How can these requirements be met by an organisation?

It may be best to explain, in simple words, the meaning of terms used in this chapter.

Incident: An incident is any work-related ...

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