CHAPTER 6: JANUARY - A BATTLE WON

Baking security in

So why do you need to keep on explaining what your ICT colleagues ought to be doing to support BAU functions? Constantly having to explain to internal ICT management what ICT colleagues should be doing normally is a long battle - never mind that you also have to add other extra duties for an initial period while you go through a transition to a new infrastructure or new platform.

Any large infrastructure-based project can have the unsettling ability to highlight missing work that should have been being done as part of BAU. Therefore, the difficulty is that somehow this work needs to be done post-haste – both to catch up for the time during which it has not been done, and also to attempt ...

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