CHAPTER 8

HOW DO YOU HOLD YOURSELF ACCOUNTABLE?

Nothing gets done if no one is accountable for delivering the goods. One job you have as a leader is to ensure that tasks assigned to your team get carried out to the highest standards possible. You are also accountable for setting the tone of your organization and defining its culture. The way you personally approach accountability sets the standard for how you expect members of your team to behave. If you consistently sidestep being accountable for results, do not be surprised when your team does the same. If instead you hold yourself accountable, you have a performance standard you can hold up in front of your team. When you achieve that standard it gives you the moral high ground to demand similar ...

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