It's crucial to understand the organizational culture of a company to ensure efficient content management.
How do the teams actually work?
Does the business employ internal or outsourced IT professionals?
Does the company bring in third-party SI consultants?
Many naive companies say, “Just map our existing process.” This may not be a viable option if the in-place system doesn't work well. Instead, organizations should take advantage of the implementation processes of content management. It's a good time to consider how to make the company, as a whole, more efficient.
Granted, the definition of the system is often highly contentious.