Basic troubleshooting methodology and tools
There are many paths an OpenStack troubleshooter can follow when attempting to resolve an issue. It is worth arguing that there is more than one way to approach any troubleshooting problem. Operators and administrators will need to find a methodology that works well for them and the context in which they operate. With this in mind, I would like to share a methodology that I have found useful when working with OpenStack, specifically the following methodologies:
- Services: Confirm that the required services are up and running.
- Authentication: Ensure that authentication is properly configured.
- CLI Debug: Run the CLI commands in the debug mode, looking for errors.
- Execute the request against the API directly, ...
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