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Operational Empowerment: Collaborate, Innovate, and Engage to Beat the Competition by Shawn Casemore

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The Power Is in the People

Misconceptions That Reduce Operational Performance

There are some foundational flaws in how most businesses operate today. Our perceptions of “reducing” costs, “managing” employees, and “introducing” innovation are founded on business fundamentals that were created decades ago. We are trying to increase productivity and profitability using an out-of-date business model that was never intended to engage the culturally diversified and technologically advanced society that we live in today. Shifts in how our employees, suppliers, contractors, and customers (the people that support a business) prefer to be engaged are becoming more apparent as baby boomers retire and millennials become the more dominant and influential ...

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