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Operations Management: Creating Value Along the Supply Chain, 7th Edition
book

Operations Management: Creating Value Along the Supply Chain, 7th Edition

by Roberta S. Russell, Bernard W. Taylor III
September 2010
Intermediate to advanced
829 pages
35h 34m
English
Wiley
Content preview from Operations Management: Creating Value Along the Supply Chain, 7th Edition

Chapter 4. Product Design

In this chapter, you will learn about . . .

  • The Design Process

  • Rapid Prototyping and Concurrent Design

  • Technology in Design

  • Design Quality Reviews

  • Design for Environment

  • Quality Function Deployment

  • Design for Robustness

Web resources for this chapter include

  • OM Tools Software

  • Internet Exercises

  • Online Practice Quizzes

  • Lecture Slides in PowerPoint

  • Virtual Tours

  • Excel Worksheets

  • Company and Resource Weblinks

www.wiley.com/college/russell

Product Design

Product Design AT MARS

Mars takes a cross-functional approach to product development in which people from R&D, plant operations, packaging, marketing, and other departments all play key and formalized roles. One difference in recent years is the inclusion of the extended supply chain. Supply chain partners make a good "bridge" between functional units because they encompass external as well as internal suppliers of ingredients, equipment, packaging, and other components of a product launch, as well as the logistics involved in bringing them all together.

To begin with, Mars has a network of global R&D centers from the United States to the Netherlands, Poland, Russia, Australia, and the United Kingdom. The R&D heads meet in person for a week-long planning session each year and follow up with quarterly updates and monthly conference calls. A global Wiki maintains an online dialog with Mars employees, and a vendors assurance group gathers information ...

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Publisher Resources

ISBN: 9780470525906Purchase book