Operations Management: Creating Value Along the Supply Chain, 7th Edition
by Roberta S. Russell, Bernard W. Taylor III
Chapter 8. Human Resources
In this chapter, you will learn about. . .
Human Resources and Quality Management
The Changing Nature of Human Resources Management
Contemporary Trends in Human Resources Management
Employee Compensation
Managing Diversity in the Workplace
Job Design
Job Analysis
Learning Curves

Web resources for this chapter include
OM Tools Software
Animated Demo Problems
Internet Exercises
Online Practice Quizzes
Lecture Slides in PowerPoint
Virtual Tours
Excel Exhibits
Company and Resource Weblinks
www.wiley.com/college/russell
Human Resources AT HERSHEY'S
Hershey's is committed to a diverse and all-inclusive workforce. The company provides a variety of opportunities for its employees to learn and grow in the work environment and the community. Hershey's sponsors Diversity Councils and Affinity Groups that provide forums for employees to make and discuss recommendations on increasing productivity and improving the quality of the work environment. These include the Asian Affinity Group, the African American Affinity Group, and the Hispanic Affinity Group, that foster an environment of support, and cultural and personal growth and development, aimed at making Hershey's the employer of choice for these groups. Prism, a resource for gay, lesbian, bisexual, and transgender employees, seeks to improve the quality of the work environment for all Hershey's employees. The Women's Council promotes ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access