Operations Management For Dummies
by Geoffrey Parker PhD, MSE Mary Ann Anderson, Edward Anderson PhD
Chapter 14
Using Communication and Leadership Skills When Managing Projects
In This Chapter
Evaluating a project’s success
Understanding why projects fail
Going through the steps of the project management process
Communicating with stakeholders and the team
Projects are initiatives that a firm undertakes as a one-time effort — a unique sequence of tasks such as building a bridge, designing a car, or developing a computer operating system. The circumstances and requirements to complete a particular project and how the activities interact with each other are, at least to some extent, different from any other project. This uniqueness means that the people involved in a project do not have prior experience that tells them what to do, when they need to do it, and whom to coordinate with to get the job done. Therefore, the first responsibility of managing a successful project is leadership and coordination.
Management must lead the project by communicating the overall goals of the project, what activities each person involved must do, the limits of their authority, and when they need ...
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